Terms and Conditions of Sale of SA Biz Plans
Kindly take notice that SA Biz
Plans (Hereinafter referred to as “SBP”) has a set of terms and conditions that
focus on creating project processes that is fair and reasonable to both the
client and IPC and which will aim to improve project efficiency and the quality
of IPC’s service. These terms and conditions will become
legally binding on the customer on any projects where the Quotation and/or
Pro-Forma invoice have been sent to the client, and related deposits paid by
client, or a written “go ahead” is given on initiating a business plan project
in any form of written communication and/or correspondence by the client to SBP.
The client hereby acknowledges,
consents and confirms having read the contents of the below terms and
conditions and understands the obligations and implications the terms and
conditions have on the relevant parties. The client further confirms having
read and understanding the points which include practical and operational
constraints between the relevant parties.
BUSINESS PLANS AND
FINANCIAL PROJECTION MODELS TERMS AND CONDITIONS OF SALE:
The Client hereby acknowledges,
accepts and confirms understanding that:
content generation for projects will be the responsibility of the client.
to face meetings with clients will be on a needs basis only as stipulated
in the Business Plan package.
further meetings and/or consultations at any location will constitute a
consultation fee and the client will be billed at an hourly rate as agreed
upon between SBP and the Client. Telephonic and email conversation within
office hours are the most efficient way to communicate unless otherwise
- If a
client cannot email content to the applicable SBP consultant, then
arrangements can be made by SBP to courier the documents and files
directly to the consultant at the client’s expense.
office hours are Monday to Friday, 9am to 5pm, excluding public holidays
and further that Consultants are only available within office hours.
the project scope does not specifically mention a service or deliverable,
then a Client should assume that it is included. If the Client is unsure
then they must ask SBP to confirm its inclusion as to avoid incorrect
project scope assumptions.
is not financiers and does not offer financial advice to the scope to
ensure that the prepared Business is viable or feasible, however SBP and
its representatives will provide insight and suggestions to the
represented client on the basis of our understanding, experience and
knowledge to ensure that all reasonable items has been taken into
consideration for the preparation of the Business Plan and Financial
Projections. Although SBP has been hired to draft a Comprehensive Business
Plan and Financial Projections on behalf of the client, it solely remains
the client’s responsibility to ensure that all information discussed in
the Business Plan and Financial Projections model is accurate to the best
of the clients knowledge. SBP cannot and will not be held responsible for
any inaccurate information after the client’s sign off and SBP cannot
guarantee the client’s guaranteed success in obtaining finance, securing
rental space or attracting potential investors. SBP renders a professional
service based on years of experience, knowledge and our understanding of
the business industry – therefore we will always strive to ensure that
your Business Plan and Financial Projections model is prepared in such a
way that it gives you the best possible chance of securing your desired
objective, however, the client needs to fully understand that its full
support and co-operation is required throughout this process to ensure
that we posses all the required information and supporting documentation
throughout this process.
projects above require a minimum of a 50% deposit of the project value
final 50% to be paid 24 hours to the presentation of the first draft of
the project, unless prior written arrangements have been agreed upon by
invoices and/or quotations are valid for a maximum period of 30 calendar
days and further that if invoice deposits have not been attended to after
this expiration date then the quotation / invoice may be cancelled, and a
new quotation and invoice may apply.
SBP cannot get hold of the client in any way whatsoever alternatively if
the client does not provide any written feedback within 20 working days of
the last change request, causing the project to stall in any way
whatsoever, then SBP will mark the project as dormant and accordingly the
dormant project will be removed from the active project list. A further
25% cost of the total project invoice will be levied by SBP to the Client
and must be paid to reactivate the project and continue thereafter.
the project is dormant for a period of more than 3 months, then the
project will be terminated and all files will be removed from SBP network
and all costs paid by the client to SPC will be forfeited due to the
Clients breach of the terms and conditions without prejudice to any other
claims SBP may have against the client for damages.
- If a client chooses to cancel the project
within the 5 (five) days cooling off period, then a R 2,500.00
administrative fee will be deducted and the balance of the paid deposit
with be refunded to the client within 30 (thirty) days.
- If a client chooses to cancel the project
after the 5 days cooling off period, then the deposit will be not
refundable and shall be accordingly forfeited against administrative costs
PLUS the client will be liable for the FULL amount outstanding on the
invoice together with any interest (overdue accounts will be billed at 24%
interest per annum) PLUS any further collection, administrative and
possible legal costs.
client also understands, and accepts that SPC and its attorneys (Nordien
Law Attorneys may
update clients credit bureau record accordingly should the client fail to
pay its obligations in terms of payments to SPC.
all project cancellations, all project versions will stay the copyright
and property of SPC. Any copy, distribution or use of any of the cancelled
project assets will constitute a copyright violation and SPC reserves its
right to take any further legal action against the client for any damages
suffered in any form whatsoever.
the project has been completed and fully paid for then all generated
source files and exported files will be copyright of the client (Word and
PDF versions is the only versions that is available to client). SPC cannot
hand over copyright to any assets SPC doesn’t have copyright to, for
example, but not limited to, open source software or design assets. All
software, imagery or any other assets licensed by SPC on behalf of the
client can be used by the client in accordance with that asset’s terms and
clients project will be initiated after all the required information /
supporting documentation has been obtained from the client. The completion
date of the project will be communicated to the client after all such
required information has been obtained.
projects include 30 days or 3 set of versions (whichever comes first)
change request limit and that a change request is a change, requested by
the client, of, but not limited to, layout, imagery, text or other
elements to the first concept of a deliverable or service. Change request
limits may be lifted on projects where previous written arrangements have
been made as part of a premium service offered by SPC to the Client
- It is
in the client’s own interest to give the most accurate, helpful and timely
off is the act where a client accepts, via email, fax or any other written
format that can be stored and archived, a service as 100% completed to
their initial requirement and to their ultimate satisfaction
will be accepted that the client has unconditionally agreed to such sign
off if no further response is received from the client within 48 working
hours after a project has been presented (whether in person, via email of
fax) to the client.
a client gives a sign off on a project, then the project is declared and
deemed as finalized. Any change requests on a signed off project will be
quoted for at an hourly rate unless within the free change request period.
- It is
the sole responsibility of the client to ensure that all aspects of a
project and/or service is 100% accurate before giving a sign off.
signed off projects are sent off to print (if the client has requested
this additional service), but it contains errors that the client did not
notice, then the resulting printing, manufacturing and implementation costs
will be for the client’s account.
giving sign off on a project then the client accepts all liabilities that
might arise from the deliverable as a whole.
Please email email@example.com if you
have any questions regarding these terms and conditions.